FAQ for Custom service

Question 1:What’s your MOQ?

A:No MOQ.It's Charge Shipping cost under 10pcs.

Question 2:Can we add our logo and names on the shirts?

A:Yes of course.Vimost can custom design,size,color,logo,number and name for you.It’s unique and just for you.

Question 3: What in the heck is dye sublimation?

A: Dye sublimation is sweet, that’s what it is...Dye Sublimation is an extensive process used to apply heated inks permanently into fabric to create super awesome and detailed apparel. This process eliminates the old school problem of heat-applied numbers that crack, fade and peel from the uniform. The inks are subjected to high temperature and pressure on a large format heat press. The colors that are achieved using the sublimation process are the most vivid and distinct in the textile industry and allow for us to make your team look…well…AWESOME.

*NOTE* Due to washing, normal use and age traditional dyed fabrics will fade over time. Fabric color/shade variances may occur with reorders due to dye lot availability. Choosing sublimated uniforms is the best way to insure an exact match every time you re-order.

Question 4:Will the sublimated color fade off?

A:Absolutely not! Our advance professional technology is sublimation printing,and the ink we use is superior quality,which ensure the bright color of our shirts.Meanwhile,this technics makes the color never fading.

Question 5:Can i have own custom size?

A:Yes.Sure.We do size from Kids to Adult.including Man and Woman.

Question 6: I have an awesome uniform design idea, how can I get it to you?

A: EASY…! You can sketch it out on a napkin, send us a picture or send us a link and we can make it happen. We do try to use the Internet to save time and money during the design process. So get out those crayolas and email us your ideas, we will generate a sweet digital mock up for you.

Question 7: How can I ensure an exact color match?

A: Remember, everyone's computer monitors show colors a bit differently, vimost uses the latest Pantone matching system,For an exact match of an existing color we suggest you send a color sample to our address.we also have vimost color,we will send you the color swatch and fabric guide for first order,this will help you match your color.

Question 8:Can we do our own label on the shirts?

A:Yes of course.We can custom label for you,but please give us the size and design.We will give you a reasonable price according to your requirements.

Question 9:How long will it take to produce?

A:Usually,it’s only 5-7 days under 200pcs after confirmed the design.

Question 10:What’s your payment?

A:At present,we  accept Paypal, Western Union and T/T.

Question 11:If you don’t arrange delivery to me after I paid money,what can I do?

A:Don’t worry.Vimost Sports is a professional,integrity,and responsibility company.But if you still worry about that,we can do sample for your to confirm first.Or you can prepay 30%-50% deposit and pay the rest after we finished production.

Question 12:What is your shipping term?How long for delivery?

A:By DHL and UPS. door to door, normally 3 to 4 days.

Question 13:What should we do if we find there is an issue quality after we received the goods?

A:Please be assured,we will redo for you right now if there is any problems of quality,also we will bear the freight.

Question 14:I'm not satisfied with the service of the salesman.

A: Please contact our president eric@vimostsports.com